How do I add employees to my company account?

You can add employees to your company roster from your Admin Dashboard. Watch the video tutorial or view the text instructions below.

To add employees to your company roster:

First, go to and log in with your username and password. If you don’t remember your username or password, you can click here to retrieve them.

Once you are logged in, you will be able to register new employees by clicking the Add New Employee icon. Create an account for an employee by entering their first and last name, email address and a username. A temporary password has been auto-created for them. 

Note: If you have multiple employees to add, you can use our bulk import feature.

By default, a Welcome Email with the employee’s username and temporary password will be sent to them. You can make the new employee a Company Administrator and set the preferences for their weekly refresher videos as well. If your employees are organized into training groups, you can place them in the correct group using the drop down menu.

Note: If you have employees with a current certification from a company other than ProTrainings, you can check the box for "Email this employee when their current certificate expires". Fill in the expiration date for their current certificate and a reminder email will be sent to them when it is time for them to renew.

Adding Multiple Employees at a time

See the article How to upload an employee roster for instructions on adding multiple employees to your account at a time with a bulk roster upload.

If you have any questions about adding employees, using your Admin Dashboard, or anything else, give us a call at 1-866-840-4331.

*To remove employees from your account or add a removed employee back to your account, see the article How do I remove employees from my company account?

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