COVID-19 Statement

ProTrainings...Because Life Matters.

For nearly 20 years, we’ve built innovative ways for professionals like you to access high-quality, life-saving training.

From the nurse working the night shift in Manhattan to the daycare provider in Montana, we’ve connected over a million rescuers with the training and certification they need -- wherever and whenever they need it.

As we navigate the COVID-19 pandemic with you, we are proud to provide you with interactive e-learning and virtual skill evaluations. As always, your health and safety is our highest priority.

Contacting Us

To better serve you when you most need us, we will continue to provide support by email, by live chat, and by voicemail at 616-955-2500. We’re available on weekdays from 9 am to 5 pm EDT.

¡Hablamos español! Ver este comunicado en español. Para mejor servirles a nuestros clientes, seguiremos ofreciendo servicio al cliente por email, por chat, o por dejarnos un mensaje at 616-201-0260. Estamos disponibles de lunes a viernes, desde las 9 hasta las 5 EDT.

Getting Certified

If your certification has expired or will expire before September 2020, we’re recommending that employers and regulatory agencies allow an extension through September. You can view our latest Leadership Letter here.

If you need a renewal course, we offer a variety of no-contact solutions for businesses and individuals. We also offer 100% online courses as well as virtual skill evaluations via video conference.

To get started with your online course, visit our course library at protrainings.com/courses.

If you are interested in a virtual hands-on skill evaluation, we have the option to mail you a low-cost, single-use manikin. Get started at blendedcpr.com/.

Receiving your Certification

You will receive a digital copy of your card via email, which you can also access at any time in your ProTrainings dashboard. This email can be forwarded to your employer as proof of certification. For more information on accessing, downloading, and printing your card, click here.

We have also resumed card-mailing operations as of June 1, 2020, although local and international mail services may still be experiencing delays.

If you have any trouble with accessing or receiving your card, please contact us at support@protrainings.com.

Groups and Administrators

If you usually do CPR training in a classroom but are now justifiably concerned about spreading infectious disease, consider on-line training.

If some or all of your team is now working remotely, this could be the perfect time to have them do their training online. 100% online training is an effective, efficient way to get your team certified, or re-certified in CPR.

If you require a hands-on evaluation for your team, we can work with you to incorporate a live skill evaluation via video conference when you’re ready, whether that’s days, weeks, or months from now.

We’re ready to help you find the best solution for your team during this difficult time. Contact us at groups@protrainings.com so we can learn more about your needs.

Staying Informed

We're offering free training on COVID-19 to teach you the facts about Coronavirus prevention. Visit ProCoronavirus.com to get trained. After passing the test, you will have the option to purchase a Certificate of Completion.

Our Commitment

We’re all in this together.

As we focus on how we can continue to provide safe training and certification, we are also committed to supporting our team’s health and reducing the spread of COVID-19 in our communities.

That’s why we’re washing our hands frequently, staying up-to-date on the latest information from the Center for Disease Control, and working from home when we can. In fact, we’ve worked remotely for years, so we’re happy to share our tips and tricks on how to keep your team connected.