The 'Next' button not turning red after watching the video

Not able to move onto the next video?

If you are having trouble moving onto the next video in your course because the Next button is not turning red, follow the step below to resolve the issue and move forward in your course.  You can also follow this step if the videos are not playing or loading smoothly on your account. 

Here's how to fix it:

In order to fix this issue, please click the Click here if the video isn’t loading button right under the video. You’ll then see the Next button turn red and you’ll be able to continue to the next video.


Still having issues with the videos?  Check out our The course videos won't play article for further troubleshooting.  Or feel free to contact our Customer Support team for further assistance. 

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