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Instructor Knowledge Base

Knowledge Base

Account Basics

Navigating your account, updating your information, and changing your password

11 articles

Continuing Education

Claiming CEs and obtaining CE courses

6 articles

Student CPR

Articles about the free student cpr program

1 article


Taking the course and test, completing scenarios, and claiming CE credit

4 articles


Articles about acceptance, accreditation and approvals.

11 articles


Using your Admin Dashboard, purchasing units, and managing your employees

34 articles

Instructor FAQ's

Frequently asked questions for potential or current instructors.

14 articles

Spanish Knowledge Base

Informative articles for spanish courses

1 article

Payment & Checking Out

Purchasing your certificate, payment options, using corporate and discount codes

11 articles


Finding, downloading, and printing your certifications

11 articles

Getting Started

Creating an account, starting a course, and login basics

14 articles

Training & Testing

Starting, saving, and resuming courses and tests, training and testing history

17 articles


Tips and tricks for using our site and solving common problems

7 articles