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Account Basics

Navigating your account, updating your information, and changing your password

9 articles


Taking the course and test, completing scenarios, and claiming CE credit

2 articles


2 articles


Using your Admin Dashboard, purchasing units, and managing your employees

28 articles

Instructor FAQ's

Frequently asked questions for potential or current instructors.

31 articles

Spanish Knowledge Base

11 articles

Payment & Checking Out

Purchasing your certificate, payment options, using corporate and discount codes

7 articles


Finding, downloading, and printing your certifications

8 articles

Getting Started

Creating an account, starting a course, and login basics

6 articles

Training & Testing

Starting, saving, and resuming courses and tests, training and testing history

7 articles


Tips and tricks for using our site and solving common problems

4 articles