How can we help you?

Instructor Knowledge Base

Knowledge Base

Account Basics

Navigating your account, updating your information, and changing your password

11 articles

Continuing Education

Claiming CEs and obtaining CE courses

5 articles

Student CPR

1 article


Taking the course and test, completing scenarios, and claiming CE credit

5 articles


11 articles


Using your Admin Dashboard, purchasing units, and managing your employees

32 articles

Instructor FAQ's

Frequently asked questions for potential or current instructors.

13 articles

Spanish Knowledge Base

1 article

Payment & Checking Out

Purchasing your certificate, payment options, using corporate and discount codes

12 articles


Finding, downloading, and printing your certifications

11 articles

Getting Started

Creating an account, starting a course, and login basics

13 articles

Training & Testing

Starting, saving, and resuming courses and tests, training and testing history

15 articles


Tips and tricks for using our site and solving common problems

7 articles