Troubleshooting
Tips and tricks for using our site and solving common problems
- Have you already completed the video training and are unable to access the test for your course?
- I can’t find my course/test/certification.
- I can’t log in.
- Internal: Moving Classroom Students to a Blended Course or different group (within a company)
- The 'Next' button not turning red after watching the video
- The course videos won’t play.
- The video plays, but I can’t hear any sound.