Scanning the QR code on your certificate

Need to download or print another copy of your certificate?  Trying to verify and validate a certification?  By scanning the QR code on the certificate you can do both!  Follow the steps below to find out how.

Locating the QR code

The QR code on a ProTrainings wallet card is located on the right-hand side or backside of the certification. 

Sample certification for reference-

Scanning the QR code

  1. Open the camera app on your device.
  2. Position your device so the QR code appears in the digital viewfinder.
  3. Launch the code.  The page may be automatically launched for you, or you will see a notification providing a brief description of the QR code and the page you will be directed to by clicking the notification.
Note:  If you are using an iOS device such as an iPhone/iPad your device will have a built-in QR code scanning capability right in the camera app itself so you will not need to download an app to scan the QR code.  If you are using an Android device you may have some additional steps to take in order to scan the QR code.  You may be able to utilize Google Assistant, Bixby, Samsung Optical Reader, or download an app from your app store to scan the QR code.

Example:  Open the camera app on an iPhone, position the QR code in the digital viewfinder.  Once the QR code is recognized a notification will appear at the top of the screen.  Click the notification to pull up the ProTrainings website the QR code is directing to. 

Launching the code

When the QR code is launched you will be directed to the ProTrainings website and a copy of the corresponding certificate will be pulled up.  From here you can print a copy of the card, download a PDF version, or print a wall mount version of the certificate.  

You can also log into your ProTrainings account or access the features of the website by clicking on the 3 lines in the top left-hand corner of the screen. 

Validating a ProTrainings certification

By scanning the QR code on the certificate and being directed to the ProTrainings website you can verify the name, course content, and certification dates match the certificate ensuring its a valid ProTrainings certification.  

You can also validate a ProTrainings certification here by entering the certificate number you wish to validate.  This will ONLY validate a ProTrainings-issued certificate; we have no way to verify the certificates issued by other companies.

Need to verify if a hands-on skill evaluation was completed with the course?  Refer to our What is the difference between online-only and Blended (online + hands-on) certificates? article to find out how to verify this on the certificate. 


Need more help?  You can also print your certificate and other course documents from your account.  View our How do I print my certificate?

 article for step by step instructions on how to do so.  If you have additional questions or need help verifying a certificate contact our Customer Support team for further assistance. 

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