It's been a while since I passed my test. Can I still purchase my certificate?
Still need to purchase your certificate, don't panic! We can help you with that!
We hold your training and test scores for 60 days after you've completed them, this means you can log back into your account at any time within the 60 days to complete the checkout process and access your certificate.
Note: As long as you are within the 60 day period since passing your test, there will be 'Purchase Course' button under your course. Click this when you are ready to begin the checkout process.
If you’d like to purchase a certification after 60 days have passed, all you’ll need to do is log back into your account and take the online test again. Or you can call us at 1-888-406-7487 and we can assist you with getting logged back into your account and walk you through this process of re-testing.
Note: You’re welcome to review the training videos again if needed, but it’s not required. To review any/all of the training videos click on 'See More Options' in the lower righthand corner under your course, then click on 'Review All Videos.' This will direct you to a list of all the training videos for your specific course, click on any video to watch or re-watch it.
Note: Once you are ready to re-take the online test, click on the blue 'Restart Test' button under your course. This will start the test for you. You can take the test as many times as needed to get a passing score of 80% of higher.
Need more help? Check out our article explaining how to go back and purchase your certification.