I passed the test. How do I purchase my certificate?
How to purchase your certificate, completing the checkout process-
Immediately after you pass your test, you will be directed to the Pre-Checkout Steps which are opportunities to give us your feedback, tell others about our courses, see items available in our store, or schedule a hands-on skill evaluation (if applicable). You can complete each step, or you can skip to the next page by selecting In a hurry? Click here to continue.
Already passed the Pre-Checkout Steps or not sure how to get back to the payment screen? Check out our help article on how to purchase your course/certificate from your Dashboard.
Need to add hands-on? Please refer to our How to add hands-on article for more information!
Steps to complete the checkout process-
- Once the Pre-Checkout Steps have been completed and/or skipped you will be directed to YOUR CART and see anything that is currently in your cart such as your specific course certificate (example: ProFirstAid Advanced Certificate) on the righthand side of the page, add any additional items you would like to purchase, and review your total to make sure it’s correct.
- When you’re ready to continue, click on Proceed to Checkout.
- You will be taken to our secure checkout form. Enter your complete address. When you’ve finished adding your shipping details, click on the Next button.
- In the Credit Card Details section, enter your card information exactly as it appears on your card. When all of your payment information is completely filled in, click on the Next button.
- In the Other Details section, you have the option to enter the following: your phone number, occupation, company, and how you heard about us. You can also select how you would like to be contacted when your certification is about to expire, and if you would like to receive the weekly training videos by email option.
- When you’re ready to submit your payment, click on the green Complete Order button.
- Once your payment has been successfully processed, you will be taken to your receipt which will have your unique order number displayed at the top. You can print your receipt and certificate at this time by clicking on the More Options link to the right of your order total.
- A blue Print or Download button will appear under your course on your Dashboard, your certificate and other course documents can be printed from here at any time while your certificate is valid.
Need more help? If you need additional help or have questions about completing the checkout process please feel free to contact our Customer Support team as they would be more than happy to assist you!