How do I change my username?

Need to update or change your username?

Your username is essentially your account identification; it’s unique to you, and along with your password, it is how you log into your account with us. 

Your username can be anything you like (as long as it’s not currently being used by another customer on our site).

We can easily and quickly update it to the username you’d prefer, simply contact us via the ways listed below.

Contact us:

  • Chat- Click on Chat With Us on our website (if the Customer Support Team is unavailable please leave us a message and we will get back to you)
  • Email-
  • Phone- 616-855-2500, toll free: 1-888-406-7487

Need to reset your password?  Check out our How do I reset my password? article for step-by-step instructions on how to do so. 

Still need help? Contact Us Contact Us